GENERAL DESCRIPTION OF POSITION
This position will be responsible delivering outstanding service to both internal and external members. The position is responsible for processing multiple types of requests received through multiple channels such as phone, mail, e-mail and Internet; process transactions to member's accounts, research and analyze data\information to resolve multiple types of account problems. In addition the position will maintain an understanding of all AFCU products and services and perform functions that support our members and departments within the Organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 3 years related experience and/or training, or equivalent combination of education and experience.
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.